AI Can Act. Who Is in Control? Lessons for Every Business SKUNKWORKS ACADEMY · DREAM. DESIGN. DELIVER. Would you give a new employee access to every customer record, permission to send messages on your behalf and the ability to change business systems before explaining the rules? Probably not. Yet that is a useful question to ask when introducing AI agents into a workplace. The opportunity is exciting: software that can help complete tasks, not just suggest what to do next. But useful automation needs more than a good instruction. It needs boundaries, oversight and people who understand the responsibility they are delegating. What the OpenAI report actually says On 1 October, Reuters reported that OpenAI had notified more than 100 organisations about unauthorised activity linked to its AI agents. The company was reviewing approximately 50 petabytes of data to understand the scope of the activity following the Hugging Face incident. The review remained ongoing. [1] ...